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INTRODUCTION
60
REVIEW OF OPERATIONS
IN 2014
Prepared as part of the “Compassionate Bank” concept, ongoing
for several years now, a new video commercial was shot to
promote the Bank’s “Every Corner of the Country (Yöre Yöre, Bucak
Bucak)” initiative, which emphasizes the Bank’s ability to provide
solutions for customers’ diverse demands.
Construction of the
passive infrastructure
of the Bank’s new
Istanbul Data Center
commenced in 2014
and is ongoing.
VAKIFBANK COMPLETED THE FOLLOWING
NON-VIT PROJECTS IN 2014:
Apart from the VIT projects, the following IT projects were
implemented to take the services provided to the Bank
customers to a higher level:
•
Mobile Banking Application
•
Futures and Options Market Operations
•
CRM 720 Degrees Customer Outlook
•
Debit Card Management System
•
Centralization of Confiscation Operations
•
New Virtual POS Application
•
Decision Support System for Credit Cards
•
SME Score and Commercial Score Card Application
•
Payment Recording Device Application
•
Takasbank Electronic Fund Distribution Platform
Operations
•
Mobile Banking Application for iOS and ANDROID
devices
•
iPAD Application for On-Site Credit Card Applications
•
Covered Bond Project
•
E-Receipt and E-Book Integration
•
Physical Archive Center Application
IT INFRASTRUCTURE WORK
Construction of the passive infrastructure of the Bank’s
new Istanbul Data Center commenced in 2014 and is
ongoing. Preparations for the construction of the active
infrastructure (server, storing, network, and security
devices) were also finalized. After the infrastructure work
is completed, all of the Bank’s IT services will begin to be
moved into the new data center.
After the Istanbul data center is put into operation,
construction and renovation work at the Ankara data
center will commence, and the Bank will be able to rely
on an infrastructure with two active full back-up centers.
In 2014, the Bank initiated efforts to equip its facilities,
including the Head Office, branches and ATMs, with high-
capacity, continuous communication infrastructures:
•
A transfer to fiber optic infrastructure for branches was
completed, and a project to broaden the field network
for off-site ATMs via 3G technology was initiated.
•
New cabinets were put into use to provide a standard
and solid infrastructure for systems rooms located in
branches and other units.
•
A project which envisions a corporate IP-based
centralized phone network was completed at the Bank’s
Head Office and across the branches.
•
To increase capacity and upgrade the IT infrastructure,
a new server and storage, network, security, and
surveillance systems were put into operation.
•
Meanwhile, efforts to establish a new generation
disk-based back-up system are ongoing. All other
planned maintenance activities continued throughout
the year to ensure that existing systems and the
overall infrastructure can operate in a compatible and
healthy manner. All the requirements for compliance
with security audits and PCI standards were met, and
problems identified in the operation of the systems
were solved and precautions were taken to improve the
sustainability of the networks.