VAKIFBANK
ANNUAL REPORT 2015
68
Information Technologies Department continued
in 2015 to meet the Bank’s technology, service
and new product requirements and offer services
centered on high performance and productivity.
The Bank’s technological infrastructure and
banking practices were structured so as to swiftly
respond to changing business needs and market
conditions, quickly adapt to new technologies,
and rapidly design new services and products.
The integration of these cutting edge
technologies to business processes continues to
yield results that enhance our competitiveness.
In the field of Information Technologies,
innovations and technological advancements
in the sector were closely monitored and the
necessary IT investment was undertaken. A
number of value-adding projects were initiated
in due consideration of the Bank’s strategies and
objectives.
OPERATIONS IN 2015
As a result of intense efforts, the Bank
completed the technological transformation
program dubbed VIT (VakıfBank Innovative
Transformation), launched in 2011, and carried
out its technological renewal.
Efforts were made on the VIT platform to
formulate swift, reliable, practical and marketing-
oriented solutions and the VIT practices
enhancing the Bank’s sales efficiency and
productivity were adopted in across all branches.
OPERATIONAL DEVELOPMENT PROJECTS
COMPLETED IN 2015
VIT-Basic Banking-Deposit Account Phase-2
The project has not only brought about a
new infrastructure, but also improved current
processes and transaction rules to perform
module transitions.
VIT-Commercial Loans-Allocation
By monitoring and managing the loan proposal
process via the system, the Bank has eradicated
the paperwork, shortened the operational
process in proposal changes and produced
reports which facilitate the historical changes in
the limit.
VIT-Commercial Loans-Commercial Loan
Allocation with Interest Number
A cutting edge technological infrastructure was
established to formulate new product concepts,
and transition to structure based on flexible
pricing and allocation was completed. FX Panel’s
integration functions were also performed as part
of this project.
VIT-Commercial Loans-Letters of Guarantee
Thanks to an application which is easy to use
and manage, Letters of Reference, Letters
of Intent and Confirmation as well as Dealer
TKM agreement texts -complete with relevant
expenses- are now being performed in a single
flow by the system. Stock follow-up, transfer to
follow-up, changes in commission rates following
transfer, and the return of the expense and
default interest at the branches all started being
carried out by the system.
VIT-Retail Loans-Retail Loans
Flexible, parametric and user-friendly steps
were formed so as to optimize the allocation,
disbursement and follow-up of Retail Loan
products.
VIT-Sales and Marketing-CRM
The project has given the Bank a central CRM
module integrated to the VIT. All customer data
(product, channel, allocation etc.) can now be
managed from a single monitor (180/360/720),
portfolio managers are able to monitor customers
and their daily work with ease, and the entire
end-to-end process was brought under the scope
of CRM module management starting from the
target audience assignment until the sales of the
product to the customer and its follow-up.
INFORMATION TECHNOLOGIES
In the field of Information Technologies,
innovations
and technological advancements in the sector
were closely monitored
and the necessary IT
investment was undertaken.
REVIEW OF OPERATIONS IN 2015
THE INNOVATIVE BANK
THAT TAKES TECHNOLOGICAL STEPS
