| OUR MEDIUM- AND LONG-TERM (3 TO 5 YEARS) GOALS | Material Topics | Related UN Sustainable Development Goal |
Related Capital Item |
| In line with economic policies, we shall sustain to support production, manufacturing, exports, employment and effectively funding the financial requirements of households. | Responsible Finance and Sustainable Development | 2, 5, 6, 7, 8, 9, 10, 11, 12, 13, 17 | |
| We shall continue to work for raising employee awareness by maintaining the Integrated Management System's continuity (ISO 9001-ISO 14001-ISO 45001). | Climate Change and Environmental Performance of the Bank | 6, 13, 15 | |
| We will continue to expand our investor base by effectively sustaining our communication with equity and fixed income investors. | Stakeholder Engagement and Transparency | 8, 10, 16 | |
| To raise awareness on sustainability, we shall increase the types and numbers of training. | Capacity Building and Talent Management | 4, 5, 8, 10 | |
| We will continue our efforts to make our value-creation activities for sustainable economy, society and environment more visible on national and international platforms. | Responsible Finance and Sustainable Development | 2, 5, 6, 7, 8, 9, 10, 11, 12, 13, 17 | |
| We aim to sign the Principles of Responsible Banking for the United Nations Environmental Program Financial Initiative (UNEP FI). | Climate Change and Environmental Performance of the Bank | 7, 8, 9, 11, 12, 13 | |
| We will continue striving for an “A” performance rating within the CDP Climate Change Program and the CDP Water Program. | Climate Change and Environmental Performance of the Bank | 6, 7, 11, 12, 13 | |
| We will carry out our activities to play an active role in the market in responsible and green financing areas to create investment opportunities within our bank that can provide permanent value for investors. | Responsible Finance and Sustainable Development | 2, 5, 6, 7, 8, 9, 10, 11, 12, 13, 17 | |
| We will continue our efforts to improve our score on local and international sustainability indices. We will also focus on being included in other recognized sustainability indices. | Corporate Governance | 8, 16 | |
| By continuing to provide innovative and digital products tailored to the requirements and demands of our customers, we aim to increase the number of our active customers. | Customer Experience and Satisfaction | 8, 9, 10 | |
| We aim to increase the share of transactions made through non-branch channels and the share of digital channels in total transactions | Digital Transformation | 8, 9, 12, 13, 17 | |
| We will continue to make cultural transformation programs that support digital transformation | Capacity Building and Talent Management | 4, 5, 8, 10 | |
| We will continue to improve our practices in the field of Open Innovation. | Digital Transformation | 8, 9, 12, 13, 17 | |
| We shall continue to develop our applications in artificial intelligence and data analytics. | Innovation | 8, 9, 12, 13, 17 | |
| We aim to examine in detail the end-to-end experience of “Being a member of VakıfBank” and to improve customers’ experiences at interaction points with our journey map designs. | Customer Experience and Satisfaction | 8, 9, 10 | |
| We will continue our efforts to increase customer satisfaction. | Customer Experience and Satisfaction | 8, 9, 10 | |
| We aim to expand our environmental/social loan portfolio as we diversify our sustainable financing products that support the transition to a sustainable economy. | Responsible Finance and Sustainable Development | 7, 13 | |
| We aim to reduce our scope 1 and 2 greenhouse gas emissions by 51% until 2032 compared to the base year 2021. | Climate Change and Environmental Performance of the Bank | 7, 13 | |
| We aim to reduce our electricity generation project finance portfolio greenhouse gas emissions by 52.7% per MWh until 2032 compared to the base year 2021. | Climate Change and Environmental Performance of the Bank | 7, 13 | |
| We aim to reduce our commercial real estate loan portfolio greenhouse gas emissions by 60% per square meter until 2032 compared to the base year 2021. | Climate Change and Environmental Performance of the Bank | 7, 13 | |
| We aim to reduce our greenhouse gas emissions from electricity generation in the corporate loans portfolio by 42% per MWh until 2032 compared to the base year 2021. | Climate Change and Environmental Performance of the Bank | 7, 13 | |
| We aim to establish SBTi targets to reduce greenhouse gas emissions by 31.6% for our commercial and corporate loan portfolio with maturities exceeding one year by 2027. | Climate Change and Environmental Performance of the Bank | 7, 13 | |
| Within the scope of our SBTi targets, we aim to encourage our customers and suppliers to engage in net zero commitments. | Climate Change and Environmental Performance of the Bank | 7, 13 | |
| We shall continue to be a Carbon Neutral Bank. | Climate Change and Environmental Performance of the Bank | 13 | |
| We aim to increase the proportion, variety, and amount of sustainable and green funding within the funding obtained from abroad. | Responsible Finance and Sustainable Development | 8,13 | |
| Our goal is to raise the number of books published by VakıfBank Culture Publications to 600. | Social Responsibility | 4 | |
| We plan to introduce volleyball to 1,500 girls through the VakıfBank Sports Club. | Social Responsibility | 5, 10 | |
| We aim to reduce greenhouse gas emissions and support the growth of the green housing market by continuing to offer housing loans funded by the "Green Mortgage Project.” | Climate Change and Environmental Performance of the Bank | 13 | |
| We also plan to reach a 65% share among our agricultural banking customers actively using our digital channels. | Responsible Finance and Sustainable Development | 2, 9, 17 | |
| We aim to offer financial support for purchasing advanced irrigation tools and equipment, as well as for digital irrigation projects, to reduce water usage in agricultural production. | Responsible Finance and Sustainable Development | 6 | |
| We intend to begin the essential infrastructure work needed to calculate our Scope 3 emissions. | Climate Change and Environmental Performance of the Bank | 7,13 | |
| We will persist in our efforts to enhance employee productivity and motivation. | Employee Engagement and Satisfaction | 8 | |
| Our goal is to strengthen our employee-focused approach, diversify our contact points and channels with our employees, and promote a culture of open feedback. | Employee Engagement and Satisfaction | 8 |
GRI 2-22, 2-29, 3-1