VKF_FRAE_2018_uyg11

VakıfBank Annual Report 2018 83 In ATM money withdrawal/cash advance transactions performed with foreign bank debit and credit cards with the Dynamic Currency Conversion feature, VakıfBank ATMs now offer customers exchange rates in real time and thus minimize the Bank’s FX risk. My Rent is Safe With the creation of the Rent Collection System, VakıfBank established a systems infrastructure that automates landlord rent collection from tenants, with a view toward increasing the Bank’s commission fees. Writing the Branch Screen of Member Merchants on the Banking Platform The Banksoft software – used by the Branches and Payment Systems Department for pricing, application, change of working conditions, additional POS, member merchant updates, early deblocking, field service requests and reporting – was developed on the VIT platform, thus reducing Banksoft development costs. ATM – Dynamic Currency Conversion (DCC) In ATM money withdrawal/cash advance transactions performed with foreign bank debit and credit cards with the Dynamic Currency Conversion feature, VakıfBank ATMs now offer customers exchange rates in real time and thus minimize the Bank’s FX risk. TÖS – Second Phase New Features The Bank aims meet customer requirements and acquire new customers via automated collection of the annual usage cost to increase operational efficiency; create mobile signature integration in order to provide the most innovative security applications; and establish authorization/approval mechanisms. Creation of the LGD Model VakıfBank created a datamart to calculate the estimated loss amount in cases of possible default, minimized the error rate in the resulting data by establishing cross checks on the new monthly loaded data, and started to store the modeling data in a DWH environment, without any updates. Recycle ATM Software To increase the Bank’s efficiency in cash management, VakıfBank added recycle features to cash ATMs. In addition, the Bank revised the software and cash reconciliation structure to support both single-tower and double-tower recycle ATMs. Upgrading the EBİS Support Portal With the transition of ITSM to the latest version preferred by the Bank, the Service Management Software (EBİS Support) installation and adaptation was completed during the year. End user and operator monitors were also redesigned in a user- friendly manner. Updating Customer Profession and Title Information The Bank eradicated possible data pollution arising from customer registration/update processes; eliminated errors that may arise from the erroneous entry of customer profession data in applications that utilize this data such as Oto.İst and KDS; and allowed branches to prevent incorrect data entry and choices for profession/title/education status/ workplace fields with systemic controls. Transformation of the Foreign Currency DBS/BTS Infrastructure to DEK VakıfBank transitioned from the foreign currency lending system infrastructure to the foreign currency based credit structure. Individual Modeling Data Dictionary (IDD) Beginning in 2007, the Bank established a datamart featuring individual customers’ credit, check, general consumer loan, credit card, overdraft account data as well as risk and ID info. This datamart is used in PD, LGD, EAD modeling efforts. Municipality Scorecard Model Systematic scores are generated for companies whose legal structure are within local governments (Municipalities and Metropolitan Municipalities). Transfer of the Midas Check Application to the Core Banking Application Efforts were made to scan check information via MICR codes, and to automatically transfer this information to the central input screens. E-Letter of Guarantee (Credit Bureau) By means of integration with the Credit Bureau’s E-Letter of Guarantee platform, the Bank’s letters of guarantee and all processes during the lifecycle of the letter were transferred to the electronic environment. Central EFT System Efforts were made to perform money transfer, EFT and execution proceedings over a VIT-based system.