VKF_FRAE_2017

PART I: INTRODUCTION 86 VakıfBank Annual Report 2017 In cyber security infrastructure, behavior-based attack prevention systems (APT) and end-user, zero-day malware software detection systems were launched to raise security levels. REVIEW OF OPERATIONS IN 2017 » » Procurement of Consultancy Service for On-Site R&D Center: In order to evaluate the R&D quality of the ongoing projects for making VakıfBank an R&D Center, the Bank procured consultancy service. As such, the compliance of the Bank’s R&D projects with R&D legislation was confirmed. » » Data Transfer from Mainframe Cartridges to Open Systems: In order to shut down the Mainframe, software and consultancy were purchased to transfer data in mainframe cartridges to open systems. As such, the necessary conditions were created to shut down the Mainframe. » » Switch Devices for the Recently Rented Akyaka A1 and A2 Buildings: Switches were procured for the recently rented Akyaka A1 and A2 Buildings. As such the needs for switches at the Akyaka A1 and A2 buildings was met. » » Akyaka Head Office Building UPS Infrastructure: The necessary installation services were procured for the transportation of the UPS system in the existing Head Office building to the Akyaka Head Office building, and installation of UPS and system room climatization infrastructure. The UPS infrastructure needed for the Akyaka building has been installed. » » Set Up of Wireless Telephone and Internet Infrastructure for Akyaka A1 and A2 Buildings: Wireless telephone and internet infrastructure installation service was procured for the new Head Office (Akyaka A1 and A2) buildings. At the new Head Office buildings, the necessary communication and internet infrastructure was installed and wireless phones were obtained to provide wireless voice communication, wireless and secure internet access. » » Procurement of New Projectors for Akyaka Building: Projectors needed for the meeting rooms at the new Head Office (Akyaka A1 and A2) buildings were obtained. »» SYSTEM AND INFRASTRUCTURE ACTIVITIES » » VakıfBank relentlessly continued its monitoring and upgrade efforts on central and field technology infrastructure, and carried out various planned replacement, maintenance, upgrade, back-up and security enhancement efforts as regards configuration, capacity and change management, while the automation level was also raised. Critical operating problems were resolved in timely manner, and the continuity and service levels in the main channels and field were enhanced. » » The Bank initiated a synchronous data backup service at a short distance to the İstanbul Data Center (Dudullu). Banking data is now backed up real time in two separate locations in İstanbul and one in Ankara. In the scope of emergency tests, service channels (Mobile Banking and Internet Banking, Branch, ATM, Call Center and Card Payment Systems) were successfully routed from İstanbul to the Ankara Data Center, and there was significant progress in automating the routing so as to minimize the employee’s intervention. » » IBM Mainframe main systems and the İzmir backup were shut down, so that the Bank has started to operate exclusively with open systems. With the completion of the VIT Project in 2011-2017, the Bank shifted to open systems in its infrastructure, resulting in cost reductions of up to ten times in core banking main systems and database processing and leasing costs. The transition of the physical tape archive data to open systems also began. » » In cyber security infrastructure, behavior- based attack prevention systems (APT) and end-user, zero-day malware software detection systems were launched to raise security levels. Weakness screening was performed regularly. VakıfBank initiated a synchronous data backup service at a short distance to the İstanbul Data Center (Dudullu). Banking data is now backed up real time in two separate locations in Istanbul and one in Ankara.