VKF_FRAE_2017

PART I: INTRODUCTION 84 VakıfBank Annual Report 2017 Obsolete hardware across the VakıfBank was replaced with new devices, and additional hardware was procured for use when necessary. REVIEW OF OPERATIONS IN 2017 » » Monitoring ATM and Branch Lease Agreements: The Bank can now keep on the contracts and related information concerning the real estate in the inventory, and thus reduce the operational burden of the related department in question. » » Academy Education Portal Scheme: The Bank has set up a new training portal to meet all in-house training needs. » » Pension Fund and Private Social Security Fund Healthcare-Residential-Contracted Employee: Pension Fund transactions now take place on a more stubborn and reliable infrastructure, enabling the Bank to solve technical problems more effectively and quickly. » » VIT-Accounting-Accounting Transactions: A dynamical and parametric infrastructure has been achieved with the VIT transitions of Promotion, Free Invoicing, FormBA, Electronic Mail, Automatic Follow-Up of Auxiliary Record Closures, Year-End Transactions, Travelling Expense Modules, Taxes, Representation, and Summary Modules. » » Foreign Exchange, Inventory Revision: The foreign currency position inventory has been assembled in the core banking system, complete with categorizations on the basis of currency type and transaction type. The foreign currency position has thus become monitorable and reports on the foreign currency position are prepared in a reliable manner. » » Foreign Exchange Management: The system keeps track of the instant changes in the market, eliminating the Bank’s financial losses and reducing its operational costs. »» INVESTMENT PROJECTS » » Corporate Tube App: An infrastructure was acquired to publish training videos on the Bank’s training portal without leading to problems in the Bank’s excessive internet usage, and as such video broadcasts no longer create a burden on the Bank’s network. » » Acquisition of Card Guard Antiskimming Device: Copying devices placed in ATMs are used for stealing customers’ card data, leading to both very serious financial and reputational damages for the Bank. Antiskimming jammers were placed on top of ATMs in order to stop these devices from copying such data, thus preventing losses associated with copying and the theft of customers’ card data. » » Mono Laser Printer Procurement: 200 new printers were procured to replace obsolete printers and to meet new demands for printers. As such, obsolete hardware across the Bank was replaced with new devices, and additional hardware was procured for use when necessary. » » PC Memory Procurement and Operating System Upgrade: The Bank purchased SSD Disks and SSD Disk Trays for 2,500 PCs, as well as RAM Memories for 14,460 PCs. This will lead to an improvement in the performances of the Bank employees’ computers. » » Kobil MIDentity Purchase: In order to prevent the security problems which may affect commercial customers with large portfolios, the Bank procured products which operate like USB devices. As such, commercial customers with large portfolios can perform their transactions with a two- tier security process. » » KONDOR New Version Set-Up: In order to upgrade the Kondor software, which occupies a central place in the VakıfBank treasury package, the Bank received project development and consultancy service. As such, the Bank found a solution to the impending expiry of the support service to the current version of the Kondor treasury software, and upgraded the Sybase database which was rarely used and created large costs. The system keeps track of the instant changes in the market, eliminating the Bank’s financial losses due to the exchange transactions and reducing its operational costs.