VKF_FRAE_2017

PART I: INTRODUCTION 82 VakıfBank Annual Report 2017 In the field of Information Technologies, innovations and technological advancements in the sector were closely monitored and the necessary IT investment was undertaken. A number of value-adding projects were initiated in due consideration of the Bank’s strategies and objectives. REVIEW OF OPERATIONS IN 2017 The Information Technologies Department continued to meet the Bank’s technology, service and new product requirements while reaching high performance and efficiency-oriented services in 2017. In 2017 The Information Technologies Department continued in 2017 to meet the needs of Bank’s technology, service and new product requirements and offer services centered on high performance and productivity. The Bank’s technological infrastructure and banking practices were structured so as to swiftly respond to changing business needs and market conditions, quickly adapt to new technologies, and rapidly design new services and products. The integration of these cutting advantage technologies to business processes continues to yield results that enhance our competitiveness. In the field of Information Technologies, innovations and technological advancements in the sector were closely monitored and the necessary IT investment was undertaken. A number of value-adding projects were initiated in due consideration of the Bank’s strategies and objectives. »» 2017 ACTIVITIES The VIT (VakıfBank Innovative Transformation) which was initiated in 2011 was successfully completed. At its conclusion, the VIT program created a common and single platform for all banking applications and attained the goals of rapid application development, easy management, and accurate reporting by deploying state-of-the-art technologies. With the completion of the VIT program, the transition to open infrastructure systems has been completed and the Mainframe has been shut down. With this change in the core banking system infrastructure, the operating and leasing costs of the main systems and databases has been reduced more than 10 times. Operational development projects launched in 2017 » » Data Center Configuration: VakıfBank has set up a Datacenter with high levels of continuity, Active - Active operation and Tier III + and RPO = 0 features, that meets today’s standards. As such, the Bank now has the necessary infrastructure for providing continuous and high performance services to customers. » » VIT-Sales and Marketing-Profitability: The Bank has prepared the necessary reports to include all interest/non-interest, income/ expense transactions in the profitability pool and thus analyze profitability real- time, according to criteria such as customer, product, branch, portfolio, channel and region, with a view towards taking profit- focused actions. » » VIT-ADC-Producer Independent ATM Software Implementation (MultiVendor): VakıfBank systems are now compatible with any ATM at the desired standards, regardless of the producer. With the new features added, ATM systems can be monitored in an accurate, rapid and continuously manner and customer satisfaction is increased. As a result of the producer-independent infrastructure, the Bank purchased cost-efficient ATMs and reduced its payments to ATM providers abroad. » » VIT-Reporting and Notifications- Statutory Reports: Reports to supervisory and regulatory authorities started being prepared automatically and in a faster and more consistent manner (through automatic cross-checking). » » Scoring Systems-Decision Support Engine Integration: Scoring algorithms yield more accurate and consistent results over the decision support engine. Scenario analysis can now be performed for collectively determined groups in Corporate Score, Commercial Score and SME Score applications. THE INFORMATION TECHNOLOGY With the completion of the VakıfBank Innovative Transformation (VIT) program, which started back in 2011, a common platform was set up for all banking applications.