VKF_FRAE_2017

67 VakıfBank Annual Report 2017 Having adopted Digital Banking as one of its main strategies, VakıfBank thus offers its customers the chance to access capital markets after completing the procedure online within a few minutes, without having to visit a branch. In 2017, VakıfBank issued 41 bonds and a coupon payment bond with a total nominal value of TL 11.3 billion. VakıfBank, in parallel with the high market share in the sector, is sympathetic to the cause of investors in its capital markets operations with products and services that channel savings into investments. VakıfBank is making strides toward being a power by retail and corporate customers’ side in money and capital markets owing to its custom-tailored solutions and competence in using state-of-the-art technology. »» BROKERAGE SERVICES FOR CAPITAL MARKETS INSTRUMENTS As part of its investment product and services, VakıfBank offers customers commission services on investment services such as equities, futures and options, mutual funds, public bond, treasury bond, private sector debt instruments, corporate bonds, and gold. VakıfBank’s market share in the Borsa Istanbul’s Stock Market and Derivatives Market (VİOP) transactions continued its progression in 2017 because of the rising synergy based on the collaboration with the Bank’s subsidiary Vakıf Yatırım Menkul Değerler A.Ş. (Vakıf Investment Securities). In 2017, in order to contribute to the development of capital markets and help investors to easily keep track of the markets and carry out transactions, VakıfBank upgraded various features of its TradeOnline Mobile App and started offering instantaneous stock price information from Borsa İstanbul (BIST) to all customers free of charge. In addition to purchasing stock price data free-of-charge, customers can also monitor 10 VİOP and Index data of their choosing in the mobile application, also free-of-charge. VakıfBank will continue to give customers the chance to keep track of a wide range of data free-of-charge, and remain the strength standing by investors in the following period. In 2017, it became possible to open investment account over Internet Banking channel in order to enable investors’ access capital markets in a quick and practical manner. Customers who open investment accounts can immediately start trading once they enable stock and VİOP transactions on their accounts. Having adopted Digital Banking as one of its main strategies, VakıfBank thus offers its customers the chance to access capital markets after completing the procedure online within a few minutes, without having to visit a branch. All capital markets transactions other than equities and derivatives can be performed through any of the Bank’s branches, investment centers, private banking branches, ATMs, mobile banking, internet banking and call center. Equity and derivative transactions can only be placed through investment centers, private banking branches, mobile banking, internet banking, call center and VakıfBank Trade Online transaction platform. »» BANK BONDS AND SUBORDINATED DEBT ISSUANCE In order to diversify the Bank’s funding sources, reduce interest rate risk, contribute to liquidity management and increase the average maturity of liabilities, VakıfBank issued 41 bonds and a coupon payment bond with a total nominal value of TL 11.3 billion capturing a 13% market share. On the other hand, in 2017, the Bank issued a ten-year subordinated loan (Tier-II capital) amounting TL 525,000,000 with a variable INVESTMENT BANKING