VKF_FRAE_2017

The strength by those demanding accessibility As life becomes more digital retail banking undergoes transformation. Non-branch channels account for over 90% of all transactions at VakıfBank. In 2017, we attained a 62% rise in the number of customers using mobile banking application. The total number of users exceeded 2.2 million people. NUMBER OF MOBILE BANKING USERS 2014 274,123 683,682 2015 2016 2017 1,398,028 2,266,502